Urgent Opening for Customer Service Role Job
eClinicalWorks India Pvt Ltd.
Posted on 09-Oct-2015
0 to 2 YrsBangalore
Skills: Customer Service
Job Description
Walkin Drive- Urgent Opening for Customer Service Role.
Job Duties:
Responsible to ensure all the cases are routed correctly to the respective queues(LOB) which in turn ensuring the SLA for triage is meet every time. Expected to know the basic flow of the product which will help in critical decision-making.
Maintain the highest level of soft-skills and telephone etiquettes.
Handle cases/schedules and escalations effectively.
Reporting to work on all the scheduled day and not taking an unplanned absenteeism.
Follows & Promote the company culture, its vision & values.
Functional Area: Customer Service (Domestic)Industry: BPO / Call Center
View Recruiter details Company Name:eClinicalWorks India Pvt Ltd.Email: tejas.thakker@eclinicalworks.com
eClinicalWorks India Pvt Ltd.
Posted on 09-Oct-2015
0 to 2 YrsBangalore
Skills: Customer Service
Job Description
Walkin Drive- Urgent Opening for Customer Service Role.
Job Duties:
Responsible to ensure all the cases are routed correctly to the respective queues(LOB) which in turn ensuring the SLA for triage is meet every time. Expected to know the basic flow of the product which will help in critical decision-making.
Maintain the highest level of soft-skills and telephone etiquettes.
Handle cases/schedules and escalations effectively.
Reporting to work on all the scheduled day and not taking an unplanned absenteeism.
Follows & Promote the company culture, its vision & values.
Functional Area: Customer Service (Domestic)Industry: BPO / Call Center
View Recruiter details Company Name:eClinicalWorks India Pvt Ltd.Email: tejas.thakker@eclinicalworks.com
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